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Below, you can find answers to commonly asked questions about the CeQur Simplicity™ wearable insulin patch. If you need further assistance, you can get in touch with our CeQur Care team or your healthcare provider.

About CeQur Simplicity

Getting Started

Features and Benefits

Safety and Care

The Inserter is reusable. Do not throw it away. You can clean the Inserter by wiping it with soapy water, then rinsing with clean water and allowing it to air dry.

The wearable insulin patch does not track insulin doses at this time.

To make the screening process go smoothly, you should review the airline’s security requirements and carry a copy of a letter from your healthcare provider stating your need to carry insulin supplies.

Please contact CeQur Care at 1-888-55-CeQur (1-888-552-3787) or cequrcare@cequr.com for assistance.

The introducer needle (red cap) and fill syringe needle should be placed in a sharps container and disposed of according to local regulations. The CeQur Simplicity patch itself contains no sharps and should be thrown away according to local environmental regulations for medical waste.

The patches should be stored in a cool, dry place from 50 to 77°F (10 to 25°C). Extreme heat or cold can cause patches to malfunction.

Contacting CeQur Care

Our CeQur Care team is available between 9 a.m. and 6 p.m. ET, Monday through Friday,
at 1-888-55-CeQur (1-888-552-3787) or cequrcare@cequr.com.

We’re here to help you join the injection-free revolution. Give us a call if you need assistance with CeQur Simplicity. If you’re experiencing a medical emergency, call 911 or go to your nearest emergency room.