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Patient FAQs

Learn More About Our Wearable Insulin Patch

CeQur Simplicity wearable insulin patch

Below, you can find answers to commonly asked questions about the CeQur Simplicity™ wearable insulin patch. If you need further assistance, you can get in touch with our CeQur Cares™ Team or your healthcare provider.

Contact CeQur Cares Team

About CeQur Simplicity

How did CeQur receive clearance for up to 7-days of wear?

CeQur Simplicity received FDA clearance based on lab and safety testing that confirmed insulin remains stable inside the device for up to 14 days. Because the device uses the same design and technology, additional clinical studies were not required to approve the 7-day wear time or the 1-unit dosing option.

Can the CeQur Simplicity 4-Day patch be worn for up to 7 days?

No, you cannot wear the 4-Day patch for more than 4 days.

Be sure to ask your doctor for an updated Refill Prescription for either the CeQur Simplicity 2U Up to 7-Day Wear patch 2.4 ml 5-pack or the CeQur Simplicity 1U Up to 7-Day Wear patch 2.4ml 4-pack. If you need help with your refill, reach out to CeQur Cares. Monday through Friday, 9 a.m. to 6 p.m. ET (1-888-552-3787) 1-888-55-CEQUR or email info@cequr.com.

Can the CeQur Simplicity patch be refilled or reused?

The CeQur Simplicity wearable insulin patch is designed for single use only and cannot be reused due to an increased risk of infection, malfunctions, and/or incorrect insulin delivery. It’s not possible to refill an empty insulin reservoir in the patch.

Does the CeQur Simplicity patch come preloaded with insulin?

Insulin is prescribed separately. You will fill the patch with rapid-acting insulin using a fill syringe that is provided with each patch.

Sign up to learn more about CeQur Simplicity today.

How much rapid-acting insulin does the CeQur Simplicity patch hold?

The CeQur Simplicity 2U Up to 7-Day Wear patch and the CeQur Simplicity 1U Up to 7-Day Wear patch hold a maximum of 240 units and require a minimum fill of 100 units.

The CeQur Simplicity 2U 4-Day patch holds a maximum of 200 units and requires a minimum of 100 units.

What types of rapid-acting insulin does CeQur Simplicity use?

CeQur Simplicity is for mealtime and bolus correction use with U-100 insulins: Humalog® or NovoLog®.*

Who can use the CeQur Simplicity wearable insulin patch?

The patch is for people with type 1 or type 2 diabetes who require mealtime insulin.

Can CeQur Simplicity be used for Gestational Diabetes?

CeQur Simplicity is indicated for people with diabetes who require mealtime insulin. CeQur Simplicity has not been specifically studied in patients with Gestational Diabetes. However, Humalog and NovoLog are approved for use in Gestational Diabetes.* Consult with your healthcare provider for more information.

How do I know which CeQur Simplicity patch is right for me?

The CeQur Simplicity 2U patch is recommended for patients on larger volumes of rapid-acting insulin who can handle 2-unit dosing increments.

The CeQur Simplicity 1U patch is recommended for insulin-sensitive patients who have lower rapid-acting insulin needs and dose in 1-unit increments.

Please contact your healthcare provider to determine which CeQur Simplicity patch will meet your mealtime insulin needs.

Is CeQur Simplicity only for adults? Can my child use the patch?

CeQur Simplicity is labeled for use in adults over the age of 21 who have been diagnosed with diabetes.

How do I make sure the patch stays on for the seven days especially on hot days or during increased activity?

Patients can augment adhesion if needed by using medical grade adhesive bandages or tapes such as Hy-Tape® or MicroporeTM Surgical Tape over the patch’s adhesion. Contact CeQur CaresTM Team at 1-888-552-3787 or info@cequr.com if you have any additional questions.

Consult with your healthcare provider prior to using these products or for any additional support.

Is CeQur Simplicity 4-Day 8ct no longer available?

The CeQur Simplicity 4-day 8ct will be replaced by the CeQur Simplicity 2U Up to 7-Day Wear patch 2.4 ml 5-pack and CeQur Simplicity 1U Up to 7-Day Wear patch 2.4ml 4-pack. Be sure to ask your doctor for an updated Refill Prescription for either the CeQur Simplicity 2U Up to 7-Day Wear patch 2.4 ml 5-pack or the CeQur Simplicity 1U Up to 7-Day Wear patch 2.4ml 4-pack. If you need help with your refill, reach out to CeQur Cares. Monday through Friday, 9 a.m. to 6 p.m. ET (1-888-552-3787) 1-888-55-CEQUR or email info@cequr.com.

Getting Started

What if the buttons are locked in the “locked-in” position?

If the buttons are locked in the “locked-in” position and no click is heard, this is an indication that the patch has run out of insulin or that the cannula is blocked.

Can the CeQur Simplicity patch be pre-filled for use at a later time?

The patch should not be pre-filled. It should remain in its unopened package until you’re ready to fill it and wear it.

How do I learn to use CeQur Simplicity? How much time is needed for training?

If this is the first time you will be using the wearable patch, seek training from your healthcare provider before the first use. You can be trained in your doctor’s office or virtually by a CeQur Cares Nurse. Do not use CeQur Simplicity until you have been trained on its proper use. Most patients need less than 30 minutes of training and are fully comfortable using the patch after 1-3 applications.

Is CeQur Simplicity covered by insurance?

CeQur Simplicity is covered as a pharmacy benefit by a majority of both Commercial and Medicare Part D plans. Patient co-pay and/or co-insurance will vary based on the individual patient’s benefit design.

Is CeQur Simplicity covered by Medicare?

Yes! CeQur Simplicity has broad coverage under Medicare Part D. We encourage you to check with your Medicare Part D provider to confirm CeQur Simplicity is included in your plan. To learn more, click here.

Does CeQur Simplicity have a copay savings card?

If you’re covered by commercial health insurance, the CeQur Simplicity Copay Savings Card can provide an affordable way for you to get the Up to 7-Day Wear patch. With this card, if you are eligible, you may pay $0 for a 30-day supply† and $0 for an Inserter.† Learn more here: CeQur Copay Savings Card.

Can I purchase CeQur Simplicity over the counter?

A prescription is required from a healthcare provider. You can contact the CeQur Cares Team for assistance.

Features and Benefits

Should I rotate where I wear the CeQur Simplicity patch?

Place patch vertically on arms or thighs. Place patch horizontally on abdomen or backside. You should rotate your patch site regularly. Using the same site repeatedly may reduce insulin absorption and increase the risk of infection. Follow instructions from your healthcare professional for proper site rotation techniques.

Will the CeQur Simplicity patch stay attached to my body?

Yes, but please follow the instructions to properly prepare your skin. CeQur Simplicity has an adhesive that is designed to stay adhered for up to seven days. For additional tips, click here.

What are the dimensions of the CeQur Simplicity Inserter?

The Inserter, which places the patch on your body, measures 3.7 inches (95 millimeters) long, 2.2 inches (57 millimeters) wide, and 1.8 inches (45 millimeters) high, and weighs 2.5 ounces (71 g).

Can I use my Inserter with the Up to 7-Day Wear patch?

Yes, the Inserter is universal for all CeQur Simplicity patches.

How long is the cannula?

The cannula, or the small, flexible tube that delivers insulin under the skin, has a 23 gauge (0.64 millimeters) outside diameter and a 27 gauge (0.41 millimeters) inside diameter. The length of the cannula is 0.2 inches (6 millimeters).

What are the dimensions of the CeQur Simplicity patch?

The patch is small, thin, and lightweight, measuring 2.5 inches (63 millimeters) long, 1.4 inches (35 millimeters) wide, and 0.3 inches (8 millimeters) high, and weighs 0.4 ounces (10 grams).

Can I wear CeQur Simplicity during normal daily activities? Is it waterproof?

It can be worn during all normal daily activities, including showering, swimming, sleeping, intimacy, and exercising. The wearable patch is water resistant to a depth of 3 feet, 3 inches (1 meter) for up to 30 minutes.

How long can I wear the CeQur Simplicity patch?

The CeQur Simplicity 2U Up to 7-Day Wear patch and the CeQur Simplicity 1U Up to 7-Day Wear patch are designed to be worn for up to seven days.

The CeQur Simplicity 2U 4-Day patch is designed to be worn for up to four days.

You will need to change the patch sooner if you run out of insulin or if your healthcare provider instructs you to do so.

Safety and Care

Is the Inserter reusable?

The Inserter is reusable. Do not throw it away. You can clean the Inserter by wiping it with soapy water, then rinsing with clean water and allowing it to air dry.

Does CeQur Simplicity track insulin doses?

The wearable insulin patch does not track insulin doses at this time.

Can I wear CeQur Simplicity through airport security or TSA?

To make the screening process go smoothly, you should review the airline’s security requirements and carry a copy of a letter from your healthcare provider stating your need to carry insulin supplies.

How can I get a replacement Inserter?

Please contact the CeQur Cares Team at 1-888-55-CEQUR (1-888-552-3787) or info@cequr.com for assistance.

How should I dispose of the CeQur Simplicity patch and introducer needles?

The introducer needle (red cap) and fill syringe needle should be placed in a sharps container and disposed of according to local regulations. The CeQur Simplicity patch itself contains no sharps and should be thrown away according to local environmental regulations for medical waste.

Do CeQur Simplicity patches require special storage?

The patches should be stored in a cool, dry place from 50 to 77°F (10 to 25°C). Extreme heat or cold can cause patches to malfunction.

How does the device know to lock out when the insulin has run out?

The Last Dose Lockout feature is designed to detect when the reservoir is empty and alerts the user by locking the buttons in the “locked-in” position.

Can I wear CeQur Simplicity in an MRI?

The CeQur Simplicity patch contains metal parts and should be removed prior to an imaging exam.

Where can the patch be placed on the body?

The patch was studied on the abdomen and is commonly applied on the abdomen but can be placed on the body anywhere you can ensure a subcutaneous insertion and can click the buttons (e.g., abdomen, back of the arm, upper thigh).

Contacting CeQur Cares

Our CeQur Cares Team is available between 9 a.m. and 6 p.m. ET, Monday through Friday,
at 1-888-55-CeQur (1-888-552-3787) or info@cequr.com.

We’re here to simplify your mealtime insulin experience, helping you move beyond multiple daily injections. Give us a call if you need assistance with CeQur Simplicity. If you’re experiencing a medical emergency, call 911 or go to your nearest emergency room.

*Labeled for use with Humalog® U-100 and NovoLog® U-100. Insulin sold separately. Humalog® is a registered trademark of Eli Lilly and Company. NovoLog® is a registered trademark of Novo Nordisk A/S.

† For eligible, commercially insured patients. These offers are not valid for use by cash-paying patients or patients enrolled in Medicare, Medicaid, and TRICARE or other federal or state programs. Not valid where prohibited by law. Offers are subject to quantity limitations and maximum benefit amounts per fill apply. CeQur® reserves the right to rescind, revoke, or amend this offer without notice.